Terms and Conditions

Last updated: 09th Jul 2025

1. Introduction

These Terms and Conditions outline the rules and regulations for using our website, AiPixture, as well as all associated services, including desktop applications, web applications, and client applications (accessible at https://aipixture.com/). By accessing and using this website, you agree to abide by these Terms and Conditions. If you disagree with any part of these Terms, you must not use this website or any of its related services.

Note: This website is not intended for individuals under 18 years of age.

2. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights in the website and its content are owned by AiPixture or its licensors. You are granted a limited license solely to view the material on the website.

3. Restrictions

You are explicitly prohibited from: • Publishing website content in other media; • Selling, sublicensing, or commercializing any website content; • Publicly performing or displaying website material; • Using this website in any way that may damage or affect access to it; • Using this website in violation of applicable laws and regulations; • Engaging in data mining, harvesting, or extracting activities on this website; • Using the website for advertising or marketing without prior consent. Certain parts of this website may be restricted from access, and AiPixture reserves the right to impose further access restrictions at its discretion. Any user ID or password you may have must be kept confidential.

4. Your Content

"Your Content" refers to any audio, video, text, images, or other materials you display on this website. By doing so, you grant AiPixture a non-exclusive, worldwide, irrevocable, sub-licensable license to use, reproduce, adapt, publish, and distribute it across all media platforms. Your content must be original and not infringe on third-party rights. AiPixture reserves the right to remove any content at any time without notice.

5. Privacy

At Aipixture, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. Information We Collect

  • Personal Identifiers: Name, email address, and event details.
  • Images: Facial recognition data and photos captured during events.

2. How We Use Your Data

  • Personalization: Deliver photos directly to your device.
  • Experience Enhancement: Offer real-time photo delivery and seamless browsing.
  • Social Media Sharing: Enable easy social media sharing for attendees.
  • Service Improvement: Analyze usage trends to enhance platform performance.

3. Data Sharing

We may share your personal data with trusted third-party service providers to help deliver our services. These parties are required to comply with our privacy standards and use the data only for necessary service purposes.

4. Data Retention

We retain your personal data as long as necessary to provide our services and comply with legal obligations. Once it is no longer needed, we will securely delete it.

5. Data Security

We implement robust security measures such as encryption, secure access controls, and data anonymization techniques to protect your information.

6. Your Rights

  • Access: Request access to the personal data we hold.
  • Correction: Update your personal data.
  • Deletion: Request the deletion of your data (subject to legal requirements).
  • Opt-out: Opt out of promotional communications.

To exercise your rights, please contact us at aipixtureinfo@gmail.com.

7. Cookies

We use cookies to improve your user experience by storing preferences and tracking site usage. You can manage cookie settings through your browser’s privacy settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, with an updated revision date. Please review this policy regularly.

6. 7-Day Money-Back Guarantee & Refund Policy

At AiPixture, we strive for customer satisfaction. If you're unhappy with your purchase, contact us within 7 days for a full refund. We encourage you to provide feedback so we can improve our services. To request a refund, send an email to bhuvaneshwari.palaniappan@aipixture.com. If your refund is approved in any circumstances then the amount will be credited back to the original payment methods within 20 working days.

7. Fair Usage Policy

Our service plans come with a variety of features tailored for different business needs. To ensure fairness and optimal service for all users, we request responsible usage. Projects created on AiPixture should only be used for single events and meaningful photos should be added to galleries. We recommend using at least one event every two months to avoid your account being considered dormant, which may lead to suspension. Dormant accounts are flagged to prevent security risks. If your usage closely resembles that of premium-tier clients, we may suggest upgrading your plan. Continued violation of the Fair Usage Policy may result in account suspension or termination. Please note that the Wedding Suite plan is intended only for weddings and social events. For other events such as conferences, marathons, or business meetings, you should use an appropriate Event Organizer plan.

8. Gallery Link Policies

AiPixture services, including access to galleries and sharing features, are only available with an active subscription. Gallery links created under the Wedding Suite are valid for one year unless otherwise specified during the onboarding process. If your subscription lapses, gallery links will be disabled until the subscription is reinstated. Links inactive for more than 3 months will be deleted.

9. No Warranties

The AiPixture website is provided "as is" without any warranties or guarantees. Nothing on this website should be interpreted as legal advice.

10. Limitation of Liability

AiPixture, its officers, directors, and employees are not liable for any direct or indirect consequences resulting from the use of this website.

11. Indemnification

You agree to indemnify AiPixture against any liabilities, damages, costs, or legal actions arising from your use of the website in violation of these Terms.

12. Severability

If any provision in these Terms is deemed invalid under applicable law, the remaining provisions will remain in effect.

13. Changes to Terms

AiPixture reserves the right to modify these Terms at any time. It is your responsibility to review the Terms regularly to stay informed.

13. Assignment

AiPixture can assign, transfer, or subcontract its rights and obligations under these Terms without notifying you. You may not assign or transfer your rights without AiPixture’s prior consent.

14. Entire Agreement

These Terms represent the entire agreement between you and AiPixture, superseding any prior agreements or understandings regarding your use of this website.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes will be resolved in the courts of India.